“It took expert eyes, an expert mind and the solid, practical tools you gave us, to point this out .”
My colleague Nicolas and I would like to express our thanks for the two days you spent with us in Paris last November analyzing our work procedures in the record company. The synthesis you designed to explore just where we were investing vis à vis the return helped us visualize exactly where needed to focus. In our case, it took expert eyes, an expert mind and the solid, practical tools you gave us, to point this out – the analysis we did together as well as your encouragement has had instant impact and very positive results in a short time. Psychologically we feel much more in control. With no remorse, we have eliminated certain projects and put others on the back burner. Practically speaking it will take time to adjust to a new way of thinking and working but we are working at it daily and feel really good about it! Our approach to problem solving and time management is much more pragmatic and structured. Thank you for your presence and the sincere interest you showed for our future and the well being of our company.