Combining Deming and Lean Principles to Improve a Marketing System

Combining Deming and Lean Principles to Improve a Marketing System by Michael Hoffman Recently, our marketing system faced a challenge when one of our interns accidentally sent over a thousand emails to customers when he only intended to send one. This mistake could have resulted in significant damage to our company’s reputation and customer trust. However, […]

Boost Your Productivity with These Top 7 OKR Dos and Don’ts

Boost Your Productivity with These Top 7 OKR Dos and Don’ts by Michael Hoffman Are you looking to improve your team’s productivity and achieve better results? Objectives and Key Results (OKRs) can be a powerful tool to help you align your goals and focus your efforts. However, creating effective OKRs can be challenging, especially if you’re […]