Combining Deming and Lean Principles to Improve a Marketing System
Combining Deming and Lean Principles to Improve a Marketing System by Michael Hoffman Recently, our marketing system faced a challenge when one of our interns accidentally sent over a thousand emails to customers when he only intended to send one. This mistake could have resulted in significant damage to our company’s reputation and customer trust. However, […]
Living Life to the Fullest: A Graphic Reminder of Our Limited Time on Earth
Living Life to the Fullest: A Graphic Reminder of Our Limited Time on Earth by Michael Hoffman As we go through life, we’re often reminded that time is a precious commodity. It’s something we can never get back, and once it’s gone, it’s gone forever. For many of us, the realization that we’re only here for […]
