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Videos

Inbox480 intro video

FAQs

Inbox480 FAQs

Where can I get more information about LeanMail?

Contact us at: info@leanmail.com

or call
In Europe:
+34 696 259 660
+45 3695 0390

In the US
+1 415 799 9660
In the Pacific
+61 (0)413 830 772

How can I request an Inbox480 license?
  1. Click on the gear of the Inbox480 add-in in Outlook
  2. Click on the Upgrade to Premium button. (This will lead you to the Inbox480 homepage)
  3. Repeat step 1 (click on the gear).
  4. Instead of Upgrade to Premium the button will say “Request activation key”. Click on it.
  5. An email will be automatically generated.
  6. Click Send.
  7. You will receive your activation key within 2 working days.
What do we do when the LeanMail add-in has disappeared from Outlook?

Sometimes Microsoft updates and Anti-virus software deactivates the LeanMail add-in.  Luckily it’s easy to fix:

How do I get emails coming into my inbox to go back into Inbox480?

Select the emails you want to classify as non-essential (to go to Inbox480 in the future) and click on the gray thumbs-sideways button.

What does Inbox480 cost?

€4 per person/month

If I only want to have LeanMail, how do I remove Inbox480 from my Outlook?

If you want to remove Inbox480 from your Outlook, but not LeanMail:

1. Go to LeanMail options/options.

2. Make sure your User Mode is set to “Show LeanMail features” NOT “Show LeanMail and Inbox480 features” as shown in the picture below.

3. Click OK.

Where can I find log files for Inbox480 and LeanMail?

To find log files for Inbox480 and LeanMail, follow the path for each below

C:\Users\Name\AppData\Roaming\Inbox480 AddIn

C:\Users\Name\AppData\Roaming\LeanMail AddIn

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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