Most salespeople completely blow their first newbiz meeting – including you
Most salespeople completely blow their first newbiz meeting – including you You land a meeting with a prospect that you’ve been researching for quite some time. Then you make the same mistake that most sales people make: you book an hour-long meeting at her office.What’s wrong with that? Plenty. The chances of converting that meeting […]
Guest blog: Training vs. Learning: do you want to train? Or have someone learn?
Guest blog: Training vs. Learning: do you want to train? Or have someone learn? Training successfully educates only those who are predisposed to the new material. Others may endeavor to learn during class but may not permanently adopt it. The problem isn’t the value of information or the eagerness of the learner: It’s a problem […]
Leadership Behaviors – Bad Habits That Hold You Back
a When there are conflicts in the workplace it is usually because of poor communication or interpersonal communication challenges. Leaders are challenged on a daily basis to interact effectively with others. The most successful leaders are emotionally intelligent agile. They know how to read people and are savvy in their communications. The good news is […]
How my small company cut in half our $3.2 million dollar inbox expense in just 12 minutes!
OK, I have a small company of only 200 employees, so $3.2 million is nothing. But imagine a company of 2,000 employees that spend 2 hrs. per day on email with an average annual salary of $70,000. That would mean that they spend OVER HALF A MILLION DOLLARS PER DAY managing email. Since we all […]
Guest blog: Drop It Like It’s Hot, By Jesper Sommer
Not so long ago, Sony Corp. in the US was hacked. I am sure you’ve heard about the case (it was eventually blamed on North Korea, though security experts are questioning that conclusion). My favorite tech-magazine has this interesting article on the subject: The importance of deleting old stuff, another lesson from the Sony attack […]
Sorry, Email Won’t Die In 2015 (Or Any Time Soon)
Sorry, Email Won’t Die In 2015 (Or Any Time Soon)There’s a horde of startups trying to replace email. Some of these apps, like Slack (which we use at Business Insider), take a chat-room approach. There are enterprise messaging apps that work like Snapchat, like Cotap and TigerText. Some mobile-first productivity apps like Quip imagine that […]
Why Fix It If People Don’t Know Email Should Be Prioritized
Why Fix It If People Don’t Know Email Should Be Prioritized I just read an article by a very smart man, Nathan Zeldes, who believes that we need a benchmark for email classifier performance. In other words, some way of gaging how well auto-prioritization Maybe. Maybe not. It seems that most email apps these days […]
LeanMail Friday Video 27 – Introduction to LEAN
Introduction to LEAN This youtube video is GREAT for introducing Lean to your colleagues. Most of the basics are included and the production quality of the video is very good. Duration: 9:30 Find out more about our Executive Leadership Coaching Program. Click HERE to watch the video. Happy Friday! Michael Hoffman
How good is your way of managing your inbox?
How good is your way of managing your inbox? Most people think they’re a 3 or 4 out of 5 when asked how good they think they are at managing their inbox. If your system doesn’t allow you to prioritize by importance (value) and by urgency (time), then you will not be able to handle […]
LeanMail Friday Video 23 – A Conference Call in Real Life
A Conference Call in Real Life In this YouTube video you’ll relive those agonizing on-line meeting moments that make you want to pull out your hair! You’ll be jumping up and down shouting: “So true!”. Share this with colleagues – especially those who need some help in this area. Although it’s fun to poke fun […]
Responsiveness: when should you reply to a message
Responsiveness: when should you reply to a message How quickly we respond to a message (email, phone, sms, chat, etc.) is an often misunderstood function of our work and is further complicated by leaders who institute temporal rules like “within one business day” or in less than two hours. Here is a partial list […]
LeanMail Friday Video 19 – Shawn Achor: The happy secret to better work
Shawn Achor: The happy secret to better work Many thanks to our client, Mitch Sowards, from www.entrust.us.com (Managed IT Services in Texas), for providing this Friday’s fabulously entertaining video. We believe that we should work to be happy, but could that be backwards? In this fast-moving and entertaining talk, psychologist Shawn Achor argues that actually happiness inspires […]
