No One Will Fix It, So YOU Better Fix It

No One Will Fix It, So YOU Better Fix It by Michael Hoffman Your IT department won’t fix it. Your employees won’t fix it. Microsoft won’t fix it – not with the New Outlook, nor with Co-pilot. What’s broken? Email. Let’s understand why it’s broken, why no one can fix it, and most importantly, what […]

Overwhelmed by Email? Inbox480 is the Game-Changer You Need!

Overwhelmed by Email? Inbox480 is the Game-Changer You Need! by Michael Hoffman Do you receive emails like these in your inbox? (All the emails in this example are “pseudo spam”) You shouldn’t be, and I’ll tell you why it’s extremely important why. If you’re receiving vendor emails, newsletters, and other non-essential communications in your inbox, […]

URGENT AND IMPORTANT: 10 Daily Tasks You Can’t Afford to Ignore

URGENT AND IMPORTANT: 10 Daily Tasks You Can’t Afford to Ignore by Michael Hoffman Managing our daily tasks effectively is crucial to maintaining productivity and seizing opportunities. As professionals, we often juggle numerous responsibilities, and failing to prioritize the right tasks can lead to immediate and significant consequences. In LeanMail training, I am often asked […]

Enhance Your Sales Pipeline with Expert Insights from ChatGPT

Enhance Your Sales Pipeline with Expert Insights from ChatGPTby Michael Hoffman I reached out to a supplier recently to respectfully decline their offer. In the spirit of professionalism, I provided a rationale for our decision and left the door open for future opportunities. The reply I received was predictably intense—Eric (a pseudonym) had already displayed […]

MS Co-Pilot To The Rescue—Not Quite

MS Co-Pilot To The Rescue—Not Quite.Why LeanMail is the Real Solution for Email Management.by Michael Hoffman Co-Pilot’s Limitations for Knowledge Workers Microsoft’s Co-Pilot has garnered attention for its potential applications in various industries. However, it’s important to understand that the tool’s capabilities may not extend effectively into the realm of email management for knowledge workers […]

Recognizing the Real Problem with Email: A Future Perspective

Recognizing the Real Problem with Email by Michael Hoffman If you are a leader in an organization, it could be a good idea to read this article by Maura Thomson entitled: 5 ways email costs your company. The article explores the negative impact of email on productivity and offers strategies to mitigate its detrimental effects. […]

Combining Deming and Lean Principles to Improve a Marketing System

Combining Deming and Lean Principles to Improve a Marketing System by Michael Hoffman Recently, our marketing system faced a challenge when one of our interns accidentally sent over a thousand emails to customers when he only intended to send one. This mistake could have resulted in significant damage to our company’s reputation and customer trust. However, […]

Why Meta tagging Emails Using Categories Beats Filing Them Away in Folders Any Day

Why Meta tagging Emails Beats Filing Them Away in Folders Any Day by Michael Hoffman Meta tagging emails, or using labels and tags to categorize and organize messages, can be more effective than filing them away in folders for several reasons: Increased flexibility: Meta tagging allows you to assign multiple labels and tags to a single […]

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High priority mails remain at the top of your inbox
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