Is this you?
Is this you? I’ve seen Hector (not his real name) wheeling his cart around Barcelona a few times. It’s massive. It must be extremely difficult to maneuver. One day I went up to him asked him if he really needed all of those things. He actually articulated an impressive defense. Does that remind you of […]
How my small company cut in half our $3.2 million dollar inbox expense in just 12 minutes!
OK, I have a small company of only 200 employees, so $3.2 million is nothing. But imagine a company of 2,000 employees that spend 2 hrs. per day on email with an average annual salary of $70,000. That would mean that they spend OVER HALF A MILLION DOLLARS PER DAY managing email. Since we all […]
Guest blog: Drop It Like It’s Hot, By Jesper Sommer
Not so long ago, Sony Corp. in the US was hacked. I am sure you’ve heard about the case (it was eventually blamed on North Korea, though security experts are questioning that conclusion). My favorite tech-magazine has this interesting article on the subject: The importance of deleting old stuff, another lesson from the Sony attack […]
Why Fix It If People Don’t Know Email Should Be Prioritized
Why Fix It If People Don’t Know Email Should Be Prioritized I just read an article by a very smart man, Nathan Zeldes, who believes that we need a benchmark for email classifier performance. In other words, some way of gaging how well auto-prioritization Maybe. Maybe not. It seems that most email apps these days […]
Responsiveness: when should you reply to a message
Responsiveness: when should you reply to a message How quickly we respond to a message (email, phone, sms, chat, etc.) is an often misunderstood function of our work and is further complicated by leaders who institute temporal rules like “within one business day” or in less than two hours. Here is a partial list […]
E-mail Subject Lines
E-mail Subject Lines Writing a correct subject line can be deceivingly difficult. An initial subject line, where you are the first author of a thread, is fairly straightforward; if it is a call to action, write the call to action in directly: Call Mark Re: Babbit case or Send final sales draft. In your mind […]
LeanMail V.3.1
LeanMail V.3.1 We are pleased to announce the release of version 3.1 of the Atrendia LeanMail add-ins for Outlook 2007 and 2010. This new version has several significant improvements including: A “Read” button has been added in order to archive mails with the category *Read for mails that you want to read at some point […]
