Why Your Employees Won’t Request Help With Managing Email And Why You Should Offer It Anyway

by Michael Hoffman

You’d think with all the complaining one hears about email that someone would ask for help in managing their inbox.  But they don’t. There are several reasons why people don’t search for or are uninterested in a solution for managing their email better.  Here are five of them. 

  1. Habits and Comfort: Some people may have been using Outlook for years and are comfortable with the way it works, making them resistant to change.
  2. Lack of Awareness: Many people may not be aware of alternative email management methods or tools that could improve their workflow in Outlook.
  3. Underestimation of the Problem: Some individuals may not fully realize the impact that poor email management can have on their productivity, so they don’t feel the need to change their approach.


  4. Fear of Change: Adopting a new method for managing email can be intimidating, especially for those who are already overwhelmed by their inbox.
  5. Overreliance on Default Tools: Many people simply rely on the default tools and settings provided by Outlook, without exploring other options that could better meet their needs. 

One can quickly ascertain that these are typical change management problems that can deter anyone from trying anything new; and why LeanMail places a great deal of effort in tackling them on an individual basis. Now let’s look at the many benefits that they could be enjoying if we did: 

  1. Increased Productivity: A better email management system can help individuals prioritize and respond to emails more efficiently, freeing up time for other tasks.
  2. Reduced Stress and Overwhelm: An organized inbox can reduce stress and anxiety, allowing individuals to focus on their work and responsibilities.
  3. Improved Communication: A streamlined email management system can improve communication by reducing the risk of missed or forgotten emails.
  4. Better Collaboration: A more efficient email management system can facilitate better collaboration, allowing individuals to share information quickly and easily with colleagues.
  5. Increased Focus: By reducing clutter and distractions in the inbox, a better email management system can help individuals focus on their work and be more productive.
  6. Improved Work-Life Balance: An optimized email management system can help individuals better manage their time, reducing the risk of work spilling over into their personal life.

Overall, finding a better way to manage email in Outlook can greatly enhance an individual’s work experience, leading to greater productivity, improved communication, and a better work-life balance, but your employees haven’t asked for it and won’t ask for it in the future.  That’s why it’s important to be proactive and invite them to a free workshop that will help them see that most of their challenges can be easily solved using the LeanMail method accompanied by software that gives them the control that never thought they could have. 

Here is a link to find out more about LeanMail and to register for our Free LeanMail introductory workshop.

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