A Tool in of itself is Never a Solution

Even though most of our customers might call our LeanMail software for Microsoft Outlook the definitive solution to managing email, it’s not.  It’s easy to mistake a tool for a solution because [...]

If you are a LeanMail user who finds him or herself on the road a lot…

If you are a LeanMail user who finds him or herself on the road a lot — perhaps you don’t even start your computer every day, you can still keep up with LeanMail.  Here’s how: Of course the best [...]

Hey Mr. Sales Director, George Trachilis is NOT nuts. Are you nuts?

One of your prime objectives as a sales director is to get your teams out of their inbox and in front of the customer as much as possible. I’m not knocking the importance of email, I’m just [...]

Is this you?

I’ve seen Hector (not his real name) wheeling his cart around Barcelona a few times. It’s massive. It must be extremely difficult to maneuver. One day I went up to him asked him if he [...]

How my small company cut in half our $3.2 million dollar inbox expense in just 12 minutes!

  OK, I have a small company of only 200 employees, so $3.2 million is nothing. But imagine a company of 2,000 employees that spend 2 hrs. per day on email with an average annual salary of [...]

Guest blog: Drop It Like It’s Hot, By Jesper Sommer

  Not so long ago, Sony Corp. in the US was hacked. I am sure you’ve heard about the case (it was eventually blamed on North Korea, though security experts are questioning that [...]

Why Fix It If People Don’t Know Email Should Be Prioritized

I just read an article by a very smart man, Nathan Zeldes, who believes that we need a benchmark for email classifier performance.  In other words, some way of gaging how well auto-prioritization [...]

Responsiveness: when should you reply to a message

How quickly we respond to a message (email, phone, sms, chat, etc.) is an often misunderstood function of our work and is further complicated by leaders who institute temporal rules like [...]

E-mail Subject Lines

Writing a correct subject line can be deceivingly difficult. An initial subject line, where you are the first author of a thread, is fairly straightforward; if it is a call to action, write the [...]

Atrendia LeanMail V.3.1

  We are pleased to announce the release of version 3.1 of the Atrendia LeanMail add-ins for Outlook 2007 and 2010.   This new version has several significant improvements including: A [...]