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Is This You? Improving with Habit Change I’ve seen Hector (a local homeless person) wheeling his cart around Barcelona a few times. It’s massive. It must be extremely difficult to [...]

If you are a LeanMail user who finds him or herself on the road a lot — perhaps you don’t even start your computer every day, you can still keep up with LeanMail.  Here’s how: Of course the best [...]

Email is the leading cause of preventable productivity loss in organizations today. Forbes Magazine (2008) Employees spend 1 to 3 or more hours per day managing email at 40-60% of capacity.  That [...]

It all started with a client. To begin with, his IT manager had told him that 92% of his incoming email was spam and was filtered out before it ever reached his inbox. So my client never saw more [...]

One of your prime objectives as a sales director is to get your teams out of their inbox and in front of the customer as much as possible. I’m not knocking the importance of email, I’m just [...]

I’ve seen Hector (not his real name) wheeling his cart around Barcelona a few times. It’s massive. It must be extremely difficult to maneuver. One day I went up to him asked him if he [...]

I have this weird habit, one might think. Before I click send on a mail that contains a document that I have attached, I open the document and check it one last time. Even if I have already gone [...]

You land a meeting with a prospect that you’ve been researching for quite some time.  Then you make the same mistake that most sales people make:  you book an hour-long meeting at her office. [...]

Training successfully educates only those who are predisposed to the new material. Others may endeavor to learn during class but may not permanently adopt it. The problem isn’t the value of [...]

a When there are conflicts in the workplace it is usually because of poor communication or interpersonal communication challenges. Leaders are challenged on a daily basis to interact effectively [...]